TERMS OF SALE


a) All orders are subject to availability and confirmation of the order price. once the goods have been dispatached, you are accepting a contract between yourself and RG WIGS LTD. b) At RG Wigs, we aim to have all wigs online available for purchase, however if for any reason a wig becomes unavailable after sale, we will contact you immediatley. Giving you the option to wait until it becomes avaialble or recieve a full refund to the payment card/method used. c) By placing an order online with RGWIGS, you must be 18years of age or over. You undertake that all details provided are accurate and that you are an authorised user of the credit or debit card used to place your order. Prices in different currencies may fluncuate and all prices are subject to change. d) Descriptions and prices on our website are thoroghly checked, however errors may appear, in this case once it has been dicovered you will be contacted with the correct details, with the option to reconfirm or cancel it. If we recieve no response the order will be cancelled.




REFUND POLICY


a) The nature of our prodcut does not allow for refunds to be made, however exchanges can be made with a product of the same value, under the terms that: * The wig is reported for an exchange within 48hrs of recieving the item * The wig has not be worn, and is still in its orginal state and packaging. * The wig has no glue usage/gel or any hair products on it. b) All shipping/postal fee will be at the expense of the customer, with the customer having full responsibility over the item until it has been recieved by us. it is therefore advised to use a service that provides a tracking number and signature by the recipent. As we will not take any responsibility for lost items during excange process. c) Wigs will only qualify for an exchange if the policy in section a are met.And will be rejected and sent back to the customer if any of these requirements have been breeched.




DELIVERY


a) Dispatch times is between 5-14 working days. ( Depending on availability) b) UK free delivery option includes standard delivery (3-5working days) after shipping. c) International deliveries is subject to additional cost. d) Express international delivery is subject to additional cost, and is shipped outusing DHL. RGWIGS holds no responsibilities for additional custom charges in destination countries.




GENERAL


a) These terms and conditions set out the basis on which you can use our website. You are therefore accepting these terms and conditions by ordering from 'RGWIGS LTD'. Which may be updated by us from time to time. b) RG WIGS LTD is a registered trademark of RG Wig Collection.




COPYRIGHT


RG Wigs holds all rights and ownership of the contents, including software, website, pages logo, and images found on www.rgwigs.co.uk. It may not be used, copied or changed without our authority




COMPLAINTS


If there are an issue to raise a complaint about, please contact us directly at Rgwigs@outlook.com. We will respond as soon as we can.




ENTIRE AGREEMENT


The terms and conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and RG Wigs. Any waiver of any provision of the terms of service will be effective only if in writing and signed by a Director of RG WIgs